Privacy Policy

Last updated: January 2025

1. Introduction

db-vet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website db-vet.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request quotes
Subscribe to our newsletter
Register for an account
Communicate with us via email or phone

This information may include:

Name and contact information (email, phone number, address)
Company information
Professional details
Any other information you choose to provide

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

IP address and location data
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website information

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our services
To respond to your inquiries and provide customer support
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To trusted service providers who assist us in operating our website and conducting our business
When required by law or to protect our rights
In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access your personal data
Right to rectify inaccurate data
Right to erase your data
Right to restrict processing
Right to data portability
Right to object to processing

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@db-vet.com
Phone: +86 021-5888-9999
Address: Zhangjiang Hi-Tech Park, Pudong New Area, Shanghai, China 201203